Return and Refund Policy

At Pneus Liquidation, we are committed to providing you with quality new tires. Please read our return and refund policy below.

We accept returns exclusively in the case of a manufacturing defect on our new tires.

To be eligible for a return:

Timeframe: You must contact us within a maximum of 7 days following the delivery of your order.
Product Condition: Tires must be strictly new and NEVER installed on a rim or vehicle. No returns will be accepted if the tire shows signs of mounting, driving, or alteration.

If you notice a manufacturing defect on one of your tires, please follow these steps:

Send an email to our customer service at info@pneus-liquidation.com.
Clearly state your order number in the subject line or body of the message.
Attach clear and detailed photos showing the manufacturing defect as well as the overall condition of the tire.

Our team will review your request within 24 to 48 business hours. If approved, we will send you the return instructions.

For all approved returns related to a manufacturing defect, return shipping costs are fully covered by us.

Upon receipt and inspection of the returned tire at our warehouse to confirm it has not been mounted and to validate the manufacturing defect:

A replacement (if the product is in stock) or a full refund will be issued.
In the event of a refund, the amount will be credited directly to the original payment method used during the purchase within 5 to 7 business days.

For any questions regarding your order or a return:

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